1. Information We Collect

We may collect the following types of personal information when you interact with us:

a. Personal Information Provided by You

  • Name, email address, phone number
  • Billing and payment information
  • Health and wellness information (when voluntarily provided during coaching/retreat registrations)
  • Other information you provide via forms, contact inquiries, or program registrations

b. Automatically Collected Information

We may automatically collect certain information through your use of the Site, including:

  • IP address
  • Browser type and device
  • Pages visited, time spent, and referring website
  • Language preferences
  • Clickstream data

This data helps us analyze website performance and user experience.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To register and manage bookings for retreats or coaching services
  • To respond to inquiries or customer support requests
  • To deliver newsletters, updates, or promotional materials (only with your consent)
  • To personalize your experience on the Site
  • To analyze usage trends and improve our services
  • To maintain legal and administrative records

We process your data lawfully, fairly, and transparently, and only for the purposes for which it was collected.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data to third parties.

We may share your data only under the following limited circumstances:

  • Service Providers: With trusted third-party vendors who assist in operating our Site or delivering services (e.g., payment processors, email providers), under strict confidentiality agreements.
  • Legal Requirements: If required by law, regulation, court order, or to protect our legal rights or the safety of our users.
  • With Your Consent: If you give us explicit permission to share your information for specific purposes.

4. Data Security

We implement appropriate technical and organizational safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While no method of online transmission is 100% secure, we take reasonable steps to protect your information.

5. Cookies and Tracking Technologies

Our Site may use cookies or similar tracking technologies to enhance your browsing experience and collect usage data. You can manage your cookie preferences through your browser settings.

Types of cookies we may use:

  • Essential cookies (for core functionality)
  • Analytics cookies (to measure website usage)
  • Preference cookies (to remember your settings)

We do not use cookies for advertising or third-party marketing purposes.

6. Email Communication and Marketing

If you subscribe to our newsletter or opt in to receive updates, we may send you emails related to:

  • Retreat announcements
  • Coaching programs
  • Wellness tips or blog posts

You can unsubscribe at any time by clicking the link in our emails or contacting us directly at hello@shukrretreats.com.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access to the data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal information
  • Object to or restrict processing of your data
  • Withdraw consent at any time (where applicable)
  • Request a copy of your data in a portable format

To exercise any of these rights, please email us at hello@shukrretreats.com.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Third-Party Links

Our Site may contain links to external websites or services. We are not responsible for the content, privacy practices, or policies of third-party sites. Please review their privacy policies before sharing any personal data.

10. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

11. International Data Transfers

If you are accessing our services from outside India, please be aware that your data may be transferred to, processed, and stored in India or other jurisdictions. By using our services, you consent to such transfers and processing.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page with the revised date. We encourage you to review this page periodically.

13. Contact Us

If you have any questions about this Privacy Policy or wish to make a data request, please contact us:

Shukr Retreats
📧 Email: hello@shukrretreats.com
📞 WhatsApp: +91 8920630863
🌐 Website: www.shukrretreats.com